Shipping and Delivery Policy

Effective Date: July 22, 2026

 

UMDUTEX NIGERIA LIMITED ships products to customers across Nigeria and selected international destinations.

 

Order Processing

 

Orders are processed within 1–3 business days after payment confirmation.

 

Delivery Time

 

* Within Kano: 1–2 business days

* Other locations in Nigeria: 2–7 business days

* International orders: 7–21 business days (depending on destination and customs clearance)

 

 Shipping Charges

 

Shipping fees are calculated based on the destination, order size, and preferred delivery method. Applicable charges will be communicated before shipment.

 

Order Tracking

 

Where available, customers will receive tracking details after their order has been dispatched.

 

 Delivery Delays

 

Although we strive to deliver on time, delays caused by weather, logistics providers, customs, or other unforeseen circumstances may occur.

 

 Incorrect Delivery Information

 

Customers are responsible for providing accurate delivery details. UMDUTEX NIGERIA LIMITED is not responsible for delays or additional costs resulting from incorrect addresses or contact information.